Privacy and Cookies

Privacy Policy

This privacy policy sets out how the Environment Centre (tEC) uses and protects any information that you give us when you use this website.

the Environment Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

the Environment Centre may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 01/07/2012.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys, bookings and/or enquiries

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To improve our products and services.
  • To book your place at one of our events or training sessions.
  • We may occasionally send promotional emails about new products, services or other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to customise the website according to your preferences.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. This privacy statement applies solely to the Environment Centre’s website. If you visit one of the linked sites our policy no longer applies and we strongly recommend that you check their privacy statement.

Confidentiality and security

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

14-15 Brunswick Place
SO15 2AQ

Or email:

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookie Policy

How we use cookies

Cookies are small, often encrypted text files, located in browser directories. They are automatically installed onto your computer when you visit our website. Cookies are created when a user’s browser (Internet Explorer, Firefox, Safari etc) loads a particular website. The website sends information to the browser which then creates a small text file. Everytime the user goes back to the same website, the browser retrieves and sends this file to the website’s server. By doing this it can store certain elements of your browsing preferences and present them to you quicker next time you visit.

These small text files (cookies) are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password, so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may inhibit the functionality of this website.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Cookies used on the Environment Centre’s website

The table below lists the cookies that this website may issue:

Cookie Origin What it is used for
FontSize, contrast  If you choose to resize the text or enhance the colour contrast on our website, these cookies are used to remember your preferred settings. They allow you to look around our website without having to reset the text size or contrast on each new page you visit. They are session cookies, which means they are removed from your device when you close your browser window.
ident If you decide to register or login on our website, we will issue this cookie to keep you logged in as you navigate from page to page.
identu This cookie makes it easier for you to login on return visits to our website. Your username will automatically appear in the login box and you just need to enter your password to login.
polls Sometimes we may have polls on our website. If you decide to vote in a poll, then this cookie is used to remember which polls you have voted in and in some cases, to show you poll results.
nf_htmlonly This cookie simply stores that a user has given implied consent for the use of cookies and prevents the cookie pop-up message from reappearing.

Third Party Cookies

The table below lists the third party cookies (issued by other websites) which appear on the Environment Centre’s website.

Cookie Origin Website’s Privacy Policy What the cookie is used for
_utma, _utmb, _utmc, _utmv, _utmz We use Google Analytics on our website to collect information about how our visitors use our site. These cookies do not store personal information about you, but are used to anonymously track the number of visitors, where they come from and the pages they visiton this website. This information helps us to improve the online service we provide. You can view Google’s privacy policy here: To opt out of being tracked by Google Analytics across all websites visit
PREF This cookie may be used to provide directions to a venue, via Google maps. A unique reference is given to each computer to allow analysis of requests to Google Maps. Data is only used for overall visitor analysis.
VISITOR_INFO1_LIVE, PREF There are some third party cookies associated with the Youtube videos which we embed in our site. These cookies are used to remember your previous selections or preferred settings made when looking at information or using a service. Google use information collected from cookies to improve your user experience and the overall quality of their services. For example, by saving your language preferences, Google will be able to provide you with their services in your preferred language.
SERVERID, _cookie_id, qca We use slideshare to share presentations from our events; Slideshare uses the listed session ID cookies to enable certain features of the site, to better understand how you interact with the site and to monitor aggregate usage by visitors and web traffic routing on the site. Session cookies are deleted from your computer when you log off from the site and service and then close your browser.
UID ScorecardResearch, a service of Full Circle Studies, Inc., is part of the comScore, Inc. market research community, a leading global market research effort that studies and reports on Internet trends and behavior. ScorecardResearch conducts research by collecting Internet web browsing data and then uses that data to help show how people use the Internet, what they like about it, and what they don’t. Through this cookie, ScorecardResearch collects data by web tagging. For web tagging, participating websites agree to deploy a special code throughout their sites. No personally identifiable information is ever transmitted by, or linked to, the web tags. ScorecardResearch uses the combination of tagging and cookies to help websites count users who have visited and seen a page or various parts of a page. (This cookie is linked to
xn_visitor is linked to materials we share from our POWER programme projects (TrIsC0 and GENERATION). The information that Ning collects with these automated methods may include, for example, your IP address, Ning cookie information, a unique device or user ID, browser type, system type, the content and pages that you access on the Ning Platform, and the “referring URL” (i.e., the page from which you navigated to the Ning Platform).
ning_session This cookie identifies page views belonging to the same session. This “session ID” is logged and is used for debugging purposes. This cookie expires after 1 hour.
d, mc, Quantserve is operated by Quantcast, an independent measurement and research company which gathers data regarding the visitors to a website using embedded cookies and code. This information is uesd to help improve the services provided to website users. How to reject or delete these cookies:
Olark Chat

The following list provides a description of Olark cookies which Olark “believe to be in compliance with the “only necessary” aspect of setting cookies outlined in the EU rules for Internet privacy”:

  • hblid – a visitor identifier that we use only on your site to remember this visitor between visits
  • wcsid – a session identifier that we use only on your site to keep track of a single chat session
  • olfsk – storage identifier that we use to maintain chat state across pages (e.g. message history)
  • _okbk – extra state information (e.g. chat box being open/closed)
  • _ok – most recent Olark site ID (security measure)
  • _oklv – the Olark loader version (for improved caching)
  • _okla – used for caching purposes (loaded from CDN vs. loaded from our infrastructure)
  • _okgid – group id the visitor is locked to
  • _okac – used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed
  • _okck – used to test whether the visitor’s browser allows cookies to be stored

See for more information.

To improve user experience, we allow you to share pages of our website via social networking sites, such as Facebook. We may also display content from other websites, such as YouTube or Google maps, on our web pages. Please note that you may be sent cookies from these other websites. We do not control these cookies and advise you to check the relevant third-party privacy policies to find out more about the cookies they use and how to manage them.