Category Archives: Southampton Healthy Homes

Brace Yourself. Winter Is Coming.

The summer’s scorching heatwave seems to have wiped freezing temperatures from our minds. But the brutally cold Beast from the East from earlier this year could make a return – possibly as early as this month! Though nothing is certain, it’s best to prepare for the worst and hope for the best. So here are […]

Southampton Healthy Homes: Amy’s Story

About the client Amy and her daughter rent in Southampton. She got in touch with us through a local community group we work with shortly after moving house. What did Amy need help with? Amy had lived at her previous address for only one year and had a Direct Debit of £75 for her electricity […]

Southampton Healthy Homes: Ashley’s Story

About the client Ashley is a single parent, she lives in a rental property and works full time to support her family. Money is tight, especially during her first winter in the home when electric heaters were their only source of heating. The letting agency first contacted us after receiving a letter from the previous […]

Are you eligible for the Warm Home Discount 2018-19?

What is the Warm Home Discount? The Warm Home Discount is a scheme providing eligible households with a £140 electricity bill discount for winter 2018-19. This discount is available to credit and pre-payment customers, providing your supplier is part of the scheme and you meet their eligibility criteria. The scheme is open to applications now and it is […]

Southampton Healthy Homes: Malik’s Story

About the client Malik was referred to the Environment Centre by Citizens Advice Southampton who were helping him with budgeting and debt advice, but he was still having issues understanding his energy bills. What did Malik need help with? After moving into his current rental, Malik found himself with a credit meter instead of a […]

Keeping Cool This Summer

It’s been unusually hot these past few weeks, which comes as a welcome surprise to some while others can’t wait for it to cool down. The UK is facing a number of challenges as a result of the heatwave, with water shortage warnings from water companies, hosepipe bans and even rail service delays due to […]

Southampton Healthy Homes: Margaret’s Story

Margaret contacted us as her combi boiler hadn’t been producing hot water for four months. Her occupational therapist provided her with an information leaflet about our Southampton Healthy Homes project and suggested she get in touch. Margaret has health problems that leave her unable to work and she recently lost her husband, leaving her unable […]

Southampton Healthy Homes: Emma’s Story

Emma is an owner occupier living with her two teenage children and is her son’s full time carer. She was given our contact details from a local heating engineer as her boiler was condemned and it was not safe to use. The engineer had told her it was irreparable and that it had to be […]

Southampton Healthy Homes: Jane’s Story

Jane and Tom are a young couple living with their baby daughter in their own home. They met with one of the Southampton Healthy Homes advisors during an event at their local Children’s Centre. During the event, they were discussing home energy savings when they brought up an issue with their windows. Apart from them […]

Southampton Healthy Homes: David’s Story

David was given our details by a local heating engineer as his gas combi boiler hadn’t been working for the past two months and he wasn’t able to afford the repairs himself. The Southampton Healthy Homes advisors visited David to get more information about his situation. David is an older gentleman who lives alone in […]