Category Archives: Southampton Healthy Homes

Southampton Healthy Homes: Emily’s story

Emily contacted us as her home was damp and she had electric storage heaters which were very expensive to run and didn’t adequately heat the home. She and her five year old son also suffered from coughs, which she had been told were linked to the damp and cold. We visited to see if we […]

Southampton Healthy Homes: Jean’s story

Jean’s daughter contacted the Environment Centre as her mother was interested in installing a central heating system. Jean is a pensioner and whilst she was used to living without a central heating system, with her pension as the only source of household income, she was finding it difficult to adequately heat her entire house. Within […]

Working with the Proactive Nursing Service

If you or someone you know is struggling to keep warm or pay energy bills, please call the Environment Centre (tEC) on Freephone 0800 804 8601 (Mon-Fri, 9am-5pm) or email keepwarm@environmentcentre.com to speak to an advisor.

Southampton Healthy Homes: Christopher’s Story

Christopher called us after receiving a letter from us about the first-time central heating grant. They were interested in having central heating installed as the home was only being heated by one gas fire and the hot water was heated by an electric immersion heater. Due to Christopher’s health he was not able to work […]

Are you eligible for the Warm Home Discount 2016-17

What is the Warm Home Discount? The Warm Home Discount is a scheme providing eligible households with a £140 electricity bill discount for winter 2016-17. This discount is available to credit and pre-payment customers, providing your supplier is part of the scheme and you meet their eligibility criteria. The scheme is open to applications now and […]

Southampton Healthy Homes: Barbara’s Story

Barbara was given our details by her local nurse to see how we could help. The only heating in her property was a storage heater in the living room and an electric convector heater in the hallway and she had to rely on other electric plug-in heaters to keep warm. Barbara lives with and cares […]

Southampton Healthy Homes: Marie’s Story

Marie found our details from the Energy Saving Advice Service as the back boiler in her home was old, not working well and not providing hot water. Marie was very concerned about the lack of heat in the home as this has a negative impact on her health. During the initial phone call we were […]

Southampton Healthy Homes: Patrick’s Story

Patrick was referred for Southampton Healthy Homes help by Citizens Advice Southampton, who are partners in the project. Their combi boiler was broken and had been condemned, because there was a suspected gas leak from the pipework, leaving them without heating or hot water. Patrick lives with his wife and two sons, and had just […]

First-time Central Heating Funding

Through a partnership between Hampshire County Council, Southampton City Council, Portsmouth City Council and the Environment Centre (tEC), we have received significant funding from Central Government to help with the cost of installing gas or LPG central heating systems into homes which do not currently have any form of central heating. To qualify for assistance […]

Southampton Healthy Homes

Press Release: Southampton secures £500k to help residents stay warm this winter. The Environment Centre (tEC) in partnership with Southampton City Council have been awarded £500K funding through the British Gas Energy Trust Healthy Homes Programme to help vulnerable residents across the city who are struggling to keep warm and well in their homes. This […]