Category Archives: Southampton Healthy Homes

Smart Meters De-mystified

Most people in the UK have heard of smart meters thanks to Gaz & Leccy, Kirstie and Phil’s Smart Energy Tour, offers from their energy suppliers or anecdotes from friends and family who have had one installed. But, while the term is familiar, many may not know exactly what smart meters are, what they do […]

Southampton Healthy Homes Winter Launch 2018

Today we had the winter launch for our Southampton Healthy Homes service, in partnership with Southampton City Council. Organisations from across the city attended to find out more about the project, including our Advice in Southampton partners: Citizens Advice Southampton, No Limits, Age UK Southampton, CLEAR, EU Welcome and Rose Road Association. Councillor Satvir Kaur […]

Brace Yourself. Winter Is Coming.

The summer’s scorching heatwave seems to have wiped freezing temperatures from our minds. But the brutally cold Beast from the East from earlier this year could make a return – possibly as early as this month! Though nothing is certain, it’s best to prepare for the worst and hope for the best. So here are […]

Are you eligible for the Warm Home Discount 2018-19?

What is the Warm Home Discount? The Warm Home Discount is a scheme providing eligible households with a £140 electricity bill discount for winter 2018-19. This discount is available to credit and pre-payment customers, providing your supplier is part of the scheme and you meet their eligibility criteria. The scheme is open to applications now and it is […]

Keeping Cool This Summer

It’s been unusually hot these past few weeks, which comes as a welcome surprise to some while others can’t wait for it to cool down. The UK is facing a number of challenges as a result of the heatwave, with water shortage warnings from water companies, hosepipe bans and even rail service delays due to […]

Southampton Healthy Homes: Margaret’s Story

Margaret contacted us as her combi boiler hadn’t been producing hot water for four months. Her occupational therapist provided her with an information leaflet about our Southampton Healthy Homes project and suggested she get in touch. Margaret has health problems that leave her unable to work and she recently lost her husband, leaving her unable […]

Southampton Healthy Homes: Emma’s Story

Emma is an owner occupier living with her two teenage children and is her son’s full time carer. She was given our contact details from a local heating engineer as her boiler was condemned and it was not safe to use. The engineer had told her it was irreparable and that it had to be […]

Southampton Healthy Homes: Jane’s Story

Jane and Tom are a young couple living with their baby daughter in their own home. They met with one of the Southampton Healthy Homes advisors during an event at their local Children’s Centre. During the event, they were discussing home energy savings when they brought up an issue with their windows. Apart from them […]

Southampton Healthy Homes: David’s Story

David was given our details by a local heating engineer as his gas combi boiler hadn’t been working for the past two months and he wasn’t able to afford the repairs himself. The Southampton Healthy Homes advisors visited David to get more information about his situation. David is an older gentleman who lives alone in […]

Southampton Healthy Homes: Joyce’s Story

Joyce’s son got in contact with us after being referred by the local council. Joyce’s storage heater in her living room and the element on her hot water cylinder had both broken. We arranged to visit Joyce to see how we could help. During the first visit we brought Joyce an electric oil-filled radiator so […]