Category Archives: Southampton Healthy Homes

Keeping Cool This Summer

It’s been unusually hot these past few weeks, which comes as a welcome surprise to some while others can’t wait for it to cool down. The UK is facing a number of challenges as a result of the heatwave, with water shortage warnings from water companies, hosepipe bans and even rail service delays due to […]

Southampton Healthy Homes: Margaret’s Story

Margaret contacted us as her combi boiler hadn’t been producing hot water for four months. Her occupational therapist provided her with an information leaflet about our Southampton Healthy Homes project and suggested she get in touch. Margaret has health problems that leave her unable to work and she recently lost her husband, leaving her unable […]

Southampton Healthy Homes: Emma’s Story

Emma is an owner occupier living with her two teenage children and is her son’s full time carer. She was given our contact details from a local heating engineer as her boiler was condemned and it was not safe to use. The engineer had told her it was irreparable and that it had to be […]

Southampton Healthy Homes: Jane’s Story

Jane and Tom are a young couple living with their baby daughter in their own home. They met with one of the Southampton Healthy Homes advisors during an event at their local Children’s Centre. During the event, they were discussing home energy savings when they brought up an issue with their windows. Apart from them […]

Southampton Healthy Homes: David’s Story

David was given our details by a local heating engineer as his gas combi boiler hadn’t been working for the past two months and he wasn’t able to afford the repairs himself. The Southampton Healthy Homes advisors visited David to get more information about his situation. David is an older gentleman who lives alone in […]

Southampton Healthy Homes: Joyce’s Story

Joyce’s son got in contact with us after being referred by the local council. Joyce’s storage heater in her living room and the element on her hot water cylinder had both broken. We arranged to visit Joyce to see how we could help. During the first visit we brought Joyce an electric oil-filled radiator so […]

Southampton Healthy Homes: Mary’s Story

Mary‘s daughter contacted us regarding her mother’s heating system. Mary is in her 80’s, lives alone and had recently suffered from pneumonia. Her gas boiler had broken and the heating engineer had made a temporary fix but it needed to be replaced. Mary was eligible for the national Energy Company Obligation (ECO) scheme, and the […]

Southampton Healthy Homes: Irene’s Story

Irene called us after a friend gave her our number. Her boiler was installed in 2011 but had been causing her problems ever since. When Irene contacted us, the boiler was leaking water and had to be reset at least 4 times a week. She was very concerned about what would happen if the boiler […]

Energy Best Deal training 2018

The Environment Centre (tEC) is helping to deliver ‘Energy Best Deal’ sessions from January to March 2018. These are free sessions for community groups and for frontline workers and volunteers supporting Southampton residents who have concerns about their energy bills. These sessions will: Make people aware of the savings that can be made by switching […]

Southampton Healthy Homes: Russell’s Story

Russell and his mum had previously benefited from our advice and support, and an advisor contacted Russell to see if there was anything else we could do to help. Russell hadn’t been able to get central heating in his home so we offered to help him apply for a first time central heating grant. The […]