Category Archives: Hitting the Cold Spots

Are you eligible for the Warm Home Discount 2017-18?

What is the Warm Home Discount? The Warm Home Discount is a scheme providing eligible households with a £140 electricity bill discount for winter 2017-18. This discount is available to credit and pre-payment customers, providing your supplier is part of the scheme and you meet their eligibility criteria. The scheme is open to applications now and it is […]

Hitting the Cold Spots: William’s story

William and his son have lived in their home on the outskirts of a small rural town in Hampshire for more than forty years. He is retired and his son is unable to work due to ill health. Since suffering a stroke eighteen months ago William has found it difficult to keep on top of […]

Hitting the Cold Spots: Wendy’s story

Wendy found out about the Central Heating Fund through a neighbour and decided to give us a call. She rents her home and gets on well with her landlady, but unfortunately the landlady was unable to invest in improving the heating in the home. That meant that Wendy was having to manage with two gas […]

Hitting the Cold Spots: Sarah’s story

Sarah’s local council contacted us in the middle of the winter following concerns about the heating situation in her home. Sarah is an owner occupier who lives in a house with one storage heater, two convector heaters and an immersion heater for hot water.  The house was on an Economy 7 tariff for her electricity supply […]

Hitting the Cold Spots: Peter’s story

Peter contacted us for advice when his 35 year old central heating boiler broke down, right at the beginning of the winter. We helped him find a trusted local engineer who came out and got the boiler going again. However, unfortunately he then had to condemn the boiler for safety reasons. Peter was concerned about […]

Hitting the Cold Spots: David’s story

David was referred to the Central Heating Fund by his local council who had been supporting him with making some much needed improvements to his home. Amongst the problems in the home was the heating – or lack of heating. With only two old gas heaters on the ground floor, and no heating at all […]

Fuel Poverty Awareness Day 2017

Today is national Fuel Poverty Awareness Day; an opportunity to focus on the issues faced by those struggling to keep warm and pay their bills, and to highlight the work being done to try and alleviate these problems. Across Southampton and Hampshire there are an estimated 50,000 households living in fuel poverty*. Fuel poverty is […]

Hitting the Cold Spots: Stephanie’s Story

Stephanie contacted us after hearing about the Central Heating Fund project following her attendance at an event organised by her local Council.  She is an owner occupier who lives in a house with an open fire, one electric storage heater and an electric instantaneous water heater, which she found cold particularly in the winter. Stephanie […]

Hitting the Cold Spots: Lindsey’s story

Lindsey contacted us after receiving our letter about the Central Heating Fund. She wanted to find out what could be done to transform her cold house into a warm and cosy home. Lindsey suffers from health conditions, and is on a low income. We arranged to visit her at home to complete an assessment, which […]

Hitting the Cold Spots: Ylva’s story

Ylva contacted us after hearing about the Central Heating Fund project. She is a private tenant who lives in a flat with solid uninsulated walls, electric storage heaters and hot water immersion, which she found cold particularly in the winter. Ylva is on a low income due to health difficulties and she struggled to afford […]