Author Archives: Christabel Watts

Southampton Warmth For All: Project Achievements

Project Overview We have just finished delivering a one year project aimed at reducing fuel poverty in Southampton, and would like to share some of the achievements. The project was funded by the Scottish Power Energy People Trust and it allowed us to continue to deliver our fuel poverty outreach work across Southampton. Through the […]

Hitting the Cold Spots: Fiona’s Story

Fiona from Eastleigh called us with concerns about her rising gas costs.  We arranged for one of our advisors to visit to help her to understand her fuel bills and to provide information on savings that could be made through completing an energy price comparison and changing to an alternative fuel tariff. Fiona had a […]

Switching supplier

Switching energy supplier saves the average consumer £200 per year. Anyone can switch, whether you pay by bills or pre-payment meter, or are a homeowner or tenant. If you don’t want to switch, it is still worth asking your supplier if you are on their best tariff, checking your bills are based on actual usage […]

Southampton Healthy Homes: Barbara’s Story

Barbara was given our details by her local nurse to see how we could help. The only heating in her property was a storage heater in the living room and an electric convector heater in the hallway and she had to rely on other electric plug-in heaters to keep warm. Barbara lives with and cares […]

Hitting the Cold Spots: Chris’ Story

Chris lives in the family home which he inherited some years ago. Due to a health condition and low income, he had been unable to keep on top of essential repairs and maintenance over the years, and the heating in particular was in great need of an overhaul. Chris received a letter about the Central […]

Southampton Healthy Homes: Marie’s Story

Marie found our details from the Energy Saving Advice Service as the back boiler in her home was old, not working well and not providing hot water. Marie was very concerned about the lack of heat in the home as this has a negative impact on her health. During the initial phone call we were […]

Hitting the Cold Spots: Lisa’s Story

Lisa called us after receiving a letter saying she may be eligible for help to improve the heating in her home. We arranged for one of our advisors to visit Lisa and complete an energy assessment. The gas had been disconnected from the home some years ago, and the only heating was from electric heaters […]

Hitting the Cold Spots: Margaret’s Story

It was during a particularly cold spell in March when Margaret’s boiler broke down, leaving her with no heating or hot water at a crucial time of year. Margaret contacted her local council who put her in touch with us. We talked through Margaret’s situation with her on the phone and she told us how difficult […]

Hampshire Residents Helped with First-time Central Heating

Through Hitting the Cold Spots, Hampshire County Council and the Environment Centre (tEC) have been helping eligible households with the cost of installing first-time central heating. Read Brian and Jane’s stories below, to find out what a difference this has made to their lives.   Brian’s Story Brian had a brand new central heating system […]

First-time Central Heating Funding

Through a partnership between Hampshire County Council, Southampton City Council, Portsmouth City Council and the Environment Centre (tEC), we have received significant funding from Central Government to help with the cost of installing gas or LPG central heating systems into homes which do not currently have any form of central heating. To qualify for assistance […]