Author Archives: Christabel Watts

Southampton Healthy Homes: Mary’s story

Mary‘s daughter contacted us regarding her mother’s heating system. Mary is in her 80’s, living alone and had recently suffered from pneumonia. Her gas boiler had broken down and the heating engineer had made a temporary fix but it needed to be replaced. Mary was eligible for the national ECO (Energy Company Obligation) scheme, due […]

Hitting the Cold Spots: Lindsey’s story

Lindsey contacted us after receiving our letter about the Central Heating Fund. She wanted to find out what could be done to transform her cold house into a warm and cosy home. Lindsey suffers from health conditions, and is on a low income. We arranged to visit her at home to complete an assessment, which […]

Southampton Healthy Homes: Emily’s story

Emily contacted us as her home was damp and she had electric storage heaters which were very expensive to run and didn’t adequately heat the home. She and her five year old son also suffered from coughs, which she had been told were linked to the damp and cold. We visited to see if we […]

Hitting the Cold Spots: Ylva’s story

Ylva contacted us after hearing about the Central Heating Fund project. She is a private tenant who lives in a flat with solid uninsulated walls, electric storage heaters and hot water immersion, which she found cold particularly in the winter. Ylva is on a low income due to health difficulties and she struggled to afford […]

Southampton Healthy Homes: Jean’s story

Jean’s daughter contacted the Environment Centre as her mother was interested in installing a central heating system. Jean is a pensioner and whilst she was used to living without a central heating system, with her pension as the only source of household income, she was finding it difficult to adequately heat her entire house. Within […]

Local Charities Day 2016

Friday 16th December 2016 is the first Local Charities Day; created to celebrate small, local charities and community groups, help them thrive and demonstrate the great work they do in their areas. As a small local charity ourselves we wanted to mention some of the work we do and then highlight some of the amazing local […]

Hitting the Cold Spots: Dorothy’s Story

Dorothy is a widow in her 90s, who lives in rural Hampshire in a park home. She contacted us, after hearing about Hitting the Cold Spots from a Village Agent, because her boiler was unsafe to use and she was unable to afford a new one. As Dorothy lives in a park home and her […]

Working with the Proactive Nursing Service

If you or someone you know is struggling to keep warm or pay energy bills, please call the Environment Centre (tEC) on Freephone 0800 804 8601 (Mon-Fri, 9am-5pm) or email keepwarm@environmentcentre.com to speak to an advisor.

Hitting the Cold Spots: Ray’s Story

Ray found our number from the Hitting the Cold Spots webpage, and gave us a call because his flat was very cold and he and his partner were struggling to stay warm. The electric storage heater they used to heat the flat had broken two years previously and they had been without heating since then. […]

Southampton Healthy Homes: Christopher’s Story

Christopher called us after receiving a letter from us about the first-time central heating grant. They were interested in having central heating installed as the home was only being heated by one gas fire and the hot water was heated by an electric immersion heater. Due to Christopher’s health he was not able to work […]