The affordable warmth checklist for the Hitting the Cold Spots project provides tips to help frontline staff recognise indicators of fuel poverty. Signs to look out for include: condensation and mould, lack of visible heating and curtains closed during the day. Clients may be reluctant to return home from public events or hospital, or may tell you that they are struggling with the costs of heating. Those most vulnerable to the effects of the cold include older people, young children and those with a disability or long term health condition.

If you spot anyone you think may be at risk this winter then call the Hitting the Cold Spots team on 0800 804 8601 or email staywarm@environmentcentre.com to find out what help is available.

We can support eligible Hampshire residents to access grants and discounts and fix broken heating systems. It's also a good idea to check that insulation is up to standard to keep households warm and bills down.