• Southampton Healthy Homes: Rose’s story

    Rose’s granddaughter was the first one to make contact with us via our Facebook page. She explained that her grandmother Rose’s boiler had broken
  • Hitting the Cold Spots: Sarah’s story

    Sarah’s local council contacted us in the middle of the winter following concerns about the heating situation in her home. Sarah is an owner occupier
  • Southampton Healthy Homes: Isabel’s story

    Isabel contacted us as she was looking for help regarding her heating system. Her combination gas boiler had broken down and would only supply

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For most households, improving the energy efficiency of their heating system can save a considerable amount of money. The majority of households are heated using gas, electricity, LPG  or solid fuel (wood or coal). Gas is usually the cheapest heating fuel for homes with a connection to the gas network.

Ways to improve the energy efficiency of your heating system:

  • Switch to a gas or renewable heating system
  • Replace an old boiler with a modern condensing boiler
  • Replace old storage heaters with new fan assisted versions
  • Install heating controls so you can better control the times you use your heating
  • Maintain your current system (e.g. servicing the boiler, bleeding radiators and flushing sludge from the system)


How much you could save by replacing your gas boiler


 Heating safety

  • Ensure that anybody working on gas appliances is on the Gas Safe register
  • Ensure that your boiler has a gas safety certificate (legal requirement for landlords)
  • Fit a Carbon Monoxide alarm (For more information see the Hampshire Fire and Rescue Service Blue watch scheme)
  • Fit and regularly test smoke alarms in your home (see the Hampshire Fire and Rescue Service website. Free home safety checks are available for some vulnerable residents)
  • Regularly sweep your chimney if you have an open fire or stove
  • Vulnerable households may be eligible for additional assistance (sometimes including free gas safety checks) via the Priority Services Register. Contact us or your utilities company for more information.