Contact us


By telephone

If you cannot find what you are looking for on our website, our experts here are very happy to speak to you on the phone.

Freephone advice and support: 0800 804 8601

Office number: 02380 336172


By email

General enquiries:

Hitting the Cold Spots:

Southampton Healthy Homes:



14-15 Brunswick Place, Southampton, SO15 2AQ

Directions to tEC

Registered Charity in England and Wales No. 1031482
Environmental Body No. 024168
Company Limited by Guarantee No.2881225


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If you want to make a complaint

We are committed to providing our customers with a quality service and aims to do so courteously and efficiently. However, if we get it wrong, we want to know about it and will try to put things right as quickly as possible. Find out more about how you can make a complaint.