Monthly Archives: September 2016

Switching supplier

Switching energy supplier saves the average consumer £200 per year. Anyone can switch, whether you pay by bills or pre-payment meter, or are a homeowner or tenant. If you don’t want to switch, it is still worth asking your supplier if you are on their best tariff, checking your bills are based on actual usage […]

Southampton Healthy Homes: Barbara’s Story

Barbara was given our details by her local nurse to see how we could help. The only heating in her property was a storage heater in the living room and an electric convector heater in the hallway and she had to rely on other electric plug-in heaters to keep warm. Barbara lives with and cares […]

Hitting the Cold Spots: Chris’ Story

Chris lives in the family home which he inherited some years ago. Due to a health condition and low income, he had been unable to keep on top of essential repairs and maintenance over the years, and the heating in particular was in great need of an overhaul. Chris received a letter about the Central […]

Southampton Healthy Homes: Marie’s Story

Marie found our details from the Energy Saving Advice Service as the back boiler in her home was old, not working well and not providing hot water. Marie was very concerned about the lack of heat in the home as this has a negative impact on her health. During the initial phone call we were […]

Hitting the Cold Spots: Lisa’s Story

Lisa called us after receiving a letter saying she may be eligible for help to improve the heating in her home. We arranged for one of our advisors to visit Lisa and complete an energy assessment. The gas had been disconnected from the home some years ago, and the only heating was from electric heaters […]